Terms of Use

Acceptance of Terms

By accessing, browsing, or using this website, you confirm that you have read, understood, and agreed to be bound by these Terms of Use. If you do not agree with these terms, you should not continue using the website.

Use of the Website

This website is intended to provide travel information, inspiration, package details, destination guidance, and inquiry options for users interested in tours, safaris, and custom travel arrangements. You agree to use this website only for lawful purposes and in a way that does not damage, disable, overburden, or interfere with the website or other users.

No Guaranteed Booking Confirmation

Submitting an inquiry, request form, or booking interest through this website does not constitute a confirmed reservation. All bookings remain subject to availability, operational feasibility, supplier confirmation, pricing validation, and written approval from our team.

Package Information & Pricing

We aim to ensure that package descriptions, travel times, prices, inclusions, exclusions, photos, and itineraries are presented as accurately as possible. However, travel products are dynamic, and information may change due to seasonality, supplier changes, park entry fees, transport conditions, hotel availability, exchange rate fluctuations, or government regulations.

Custom Itineraries

Some tours and safari packages shown on the website are sample itineraries intended for general guidance. Final travel plans may be customized based on travel dates, budget, group size, accommodation preferences, vehicle type, seasonal conditions, and activity availability.

User Responsibilities

You agree to provide accurate, current, and complete information when submitting any inquiry or booking request. You are responsible for reviewing all travel details shared with you before making payments or confirming services.

Passports, Visas & Travel Documents

It is the traveler’s sole responsibility to ensure that they possess valid passports, visas, permits, health documentation, vaccination certificates, travel insurance, and any other required documents for entry, transit, or participation in booked activities. We are not responsible for losses arising from missing, invalid, or expired documents.

Health, Safety & Fitness to Travel

Some tours, safaris, hikes, wildlife experiences, and adventure activities may involve physical exertion, remote locations, changing weather conditions, uneven terrain, or wildlife exposure. Travelers are responsible for ensuring they are medically and physically fit to travel and participate in booked experiences.

Wildlife & Nature Experiences

Wildlife sightings, weather conditions, road conditions, and natural events cannot be guaranteed. Safari and nature experiences depend on environmental and seasonal factors. Images displayed on the website are illustrative and may not represent exact sightings or conditions during your trip.

Third-Party Providers

Your travel arrangements may involve third-party suppliers such as hotels, airlines, transport operators, guides, activity providers, park authorities, insurance providers, and payment gateways. Their own terms, rules, and cancellation conditions may also apply. We are not liable for acts, errors, delays, omissions, or failures caused by third parties.

Payments, Amendments & Cancellations

Payment schedules, deposit requirements, amendment charges, cancellation fees, refunds, and supplier penalties may vary depending on the itinerary, season, destination, service type, and supplier policies. Final commercial terms will be shared during the booking process and must be accepted before confirmation.

Intellectual Property

All website content, including branding, text, design elements, layout structures, itinerary content, icons, images, graphics, downloadable materials, and custom website code, is protected by intellectual property laws unless otherwise stated. No material may be copied, reproduced, republished, or redistributed without prior written permission.

Prohibited Conduct

You must not misuse the website by attempting unauthorized access, introducing malicious code, scraping data, copying protected content, submitting false inquiries, impersonating others, or using the website in any fraudulent, abusive, or unlawful manner.

Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of this website, reliance on website content, booking delays, supplier failures, travel disruptions, force majeure events, or inability to access the website.

Force Majeure

We are not responsible for failure or delay in performing obligations due to events beyond our reasonable control, including natural disasters, severe weather, disease outbreaks, political unrest, border closures, transport disruption, strikes, government restrictions, or wildlife-related operational restrictions.

Privacy & Data Submission

When you submit personal information through this website, you consent to the collection and use of that information for responding to inquiries, preparing itineraries, communicating quotations, and managing travel-related requests, subject to our privacy practices.

External Links

This website may contain links to external websites, maps, booking tools, partner platforms, or social media pages. We provide these for convenience only and do not control or endorse all external content, services, or security practices on those websites.

Changes to These Terms

We reserve the right to modify or update these Terms of Use at any time without prior notice. Updated terms become effective once published on this website. Your continued use of the website after any changes constitutes acceptance of those updated terms.